About
Marketplace operations, handled properly
AR Services Digital works with eBay, Amazon and TikTok Shop sellers on the operational side of running a store: what to sell, how it is listed, how orders are handled, and how buyers are looked after.
Why this work is worth doing well
Most marketplace stores do not fail because of one bad decision. They drift. Listings get built quickly and never revisited. Dispatch slips by a day, then two. Buyer messages wait until the evening, and then until the weekend. None of it looks serious on any given day, and all of it is being recorded by the marketplace.
The work we do is mostly unglamorous: complete the item specifics, upload the tracking before the deadline, answer the message before it becomes a case, check that the listing still matches what can actually be shipped. Done consistently, that is what keeps a store in good standing and lets the growth work matter.
We would rather explain the reasoning behind a recommendation than ask you to trust it. If you want to challenge a product shortlist or a pricing decision, the thinking behind it should be written down and available for you to argue with.
Where we work
- eBay — listings, item specifics, dispatch, buyer cases
- Amazon — catalog accuracy, detail pages, account health
- TikTok Shop — product setup, approval, fulfilment deadlines
Who we work with
Sellers who are starting out, sellers whose stores have stalled, and sellers who simply do not have the hours the operational work demands. Both dropshipping and own-inventory sellers.
How we operate
Operating principles
One team across all four functions
Research, listings, orders and buyer support handled together rather than by four disconnected people. What the order queue reveals feeds straight back into the listings.
Policy-conscious by default
No review manipulation, no artificial engagement, no working around marketplace rules. Short-term tricks put the account you depend on at risk, and we will not take that trade.
Decisions you can audit
Product shortlists come with the reasoning attached, and listing changes come with a record of what changed. You can challenge the thinking rather than take it on trust.
Operations on a schedule
Orders, tracking and messages handled on an agreed rhythm, so the work that protects your seller metrics happens whether or not it was an emergency that week.
One point of contact
You talk to the person doing the work. Nothing gets lost being relayed through an account manager who has not seen your store.
We tell you what we cannot do
If a request would put your account at risk, or if what you need falls outside what we offer, you will hear that plainly rather than after the invoice.
What we will not do
We do not write, buy or arrange reviews. We do not manipulate feedback or use artificial engagement. We do not attempt to work around marketplace rules, and we do not claim any affiliation with, endorsement by, or certification from eBay, Amazon or TikTok. We do not promise guaranteed sales, rankings, revenue or feedback, because those outcomes depend on buyer behaviour and marketplace decisions that nobody controls. Anyone offering you a guarantee on those is either misunderstanding the platform or misrepresenting it.
Talk to us about your store
Tell us what is happening and what you are aiming for. We will tell you what we would do about it, and whether we are the right people for it.
Free consultation. No obligation to continue.