Services
eBay, Amazon and TikTok Shop marketplace services
Four core services that can be taken individually, and two packaged offerings that combine them. Everything is available across all three marketplaces.
Packaged offerings
Hand over the whole operation
Most sellers do not have a listing problem or an order problem. They have a capacity problem.
Complete Store Management
All four services running together as one ongoing engagement — research, listings, orders and support, with a single point of contact.
- Product research and shortlisting on an ongoing basis
- Listing creation, optimization and maintenance
- Daily order processing and fulfilment coordination
- Buyer messaging, returns and dispute handling
New Store Launch
A structured launch process for stores with no selling history — product strategy, properly built listings, and operational habits set from day one.
- Product selection suited to a store with no selling history
- Listings built correctly from the start rather than fixed later
- Realistic pricing and delivery expectations
- Operational routine established before order volume arrives
Core services
Or take just the part you need
Each of these can run on its own. They are also the four components inside Complete Store Management.
Product Research & Hunting
Structured product analysis that narrows a crowded market down to a shortlist you can defend with reasons, not guesswork.
Learn moreListing Creation & Optimization
Listings built so search can categorise them correctly and buyers can decide quickly — structured titles, complete attributes, clear copy.
Learn moreOrder Management
The daily operational work that keeps a store in good standing — orders processed, tracking uploaded, stock checked, problems caught early.
Learn moreCustomer Support & Returns
Buyer messages, returns and disputes handled in a consistent professional voice — the reliability function behind your feedback score.
Learn more
How it works
The operating cycle
The same five steps whether we run one service or the entire store.
- 1
Assess
We review the store as it stands: listings, seller metrics, buyer communication, and whatever is causing the most friction right now.
- 2
Plan
We agree scope, working schedule, what we decide independently, and what always comes back to you before action is taken.
- 3
Execute
The operational work runs on that schedule. Orders, listings, messages and stock stop being emergencies and become routine.
- 4
Monitor
Seller performance metrics and listing results are watched continuously, so a developing problem surfaces as a signal rather than a suspension.
- 5
Improve
What the operational work reveals feeds the next cycle: listings worth rewriting, products not worth restocking, processes worth changing.
Marketplaces
Choose your platform
Each marketplace ranks, measures and penalises sellers differently. These pages set out what changes on each one.
- eBay
Listing structure, item specifics, order handling and buyer communication for eBay sellers.
eBay services - Amazon
Catalog accuracy, listing content, order handling and account health support for Amazon sellers.
Amazon services - TikTok Shop
Product setup, content-linked selling, order handling and buyer support for TikTok Shop sellers.
TikTok Shop services
What is not included
We do not write, buy or arrange reviews, manipulate feedback, use artificial engagement, or work around marketplace rules. We do not produce video or photography, run paid advertising campaigns, or handle company formation and tax. We do not guarantee sales, rankings, revenue or feedback, because those depend on buyer behaviour and marketplace decisions that no agency controls. If something you need falls outside this, we will tell you at the consultation rather than after the invoice.
Find out what your store actually needs
Tell us where your store is now and what is not working. We will tell you what we would do about it, in what order, and whether we are the right people for it.
Free consultation. No obligation to continue.