Privacy Policy

This notice describes how information submitted through the consultation form on this website is handled. It covers the website only.

When you submit the consultation form we collect: your name, email address, phone or WhatsApp number, the marketplace you sell on, your current store status, the service you are interested in, an optional indication of sales volume, and an optional message.

The sales volume field is optional and defaults to "Prefer not to say". You are not required to disclose it.

We do not collect payment details, identity documents, or marketplace account credentials through this website.

Your details are used solely to respond to your enquiry and to discuss whether we can help with your store.

We do not sell your information, share it with third parties for marketing, or add you to a mailing list without your explicit request.

Form submissions are sent by email to our business inbox using a transactional email provider. You also receive an automatic acknowledgement at the address you supplied.

This website does not store your submission in a database. The record of your enquiry exists in our email inbox and with the email provider that delivered it.

This website does not set advertising or marketing cookies, and does not use cross-site tracking.

We measure aggregate page usage — such as which pages are visited and whether a form was started or completed — without recording the contents of any form field. Your name, email address, phone number, message text and sales volume are never included in that measurement.

To reduce automated submissions the form includes a hidden field that people do not see, and the server limits how many submissions can come from the same network address in a short period. The network address is used for that check only. It is not stored alongside your enquiry.

Enquiry emails are retained for as long as needed to respond and to maintain a record of business correspondence. You can ask us to delete your enquiry at any time.

You can ask what information we hold about your enquiry, ask for it to be corrected, or ask for it to be deleted. Contact us and we will action it.